Hotel Resident Services Coordinator

Job Title: Hotel Resident Services Coordinator We are seeking a highly skilled and experienced Hotel Resident Services Coordinator to join our team. This role is responsible for ensuring the smooth operation of hotel services, enhancing the residential experience, and maintaining high standards of personal appearance, grooming, hygiene, and safety procedures.Key Responsibilities: Evaluate and enforce policies, procedures, and best practices to ensure excellent service delivery.Collaborate with internal teams to anticipate and meet residents' needs, ensuring seamless operations and planning of services and activities.Maintain thorough knowledge of hotel facilities, amenities, and their layouts.Manage resident profiles in conjunction with the Concierge team.Uphold high standards of personal appearance, grooming, hygiene, and safety procedures according to brand and legal requirements.Requirements: To be successful in this role, you will possess relevant qualifications, technical skills, and experience in luxury and residential hospitality. Minimum of a Bachelor's Degree in Hospitality, Hotel, or Business Management, and over three years of experience in a similar role.Demonstrate financial acumen with the ability to interpret reports, manage costs, and control inventory. Technical skills include MS Office Suite (Word, Excel, Power Point, Outlook) and familiarity with hotel systems such as POS, PMS, and CRM platforms. Knowledge of guest services and local area information is essential.Familiarity with Arabic language is an asset.