Accounts Receivable Professional
Description
Key Responsibilities: About the Role: Handle all guest billing issues and disputes, including credit card initial inquiries and chargebacks.Maintain a healthy communication with the F&B and FO teams to ensure proper handling of daily backups for in-house DB-approved customers.Guarantee proper filing system management in accordance with FHR policies and procedures.Complete additional tasks coordinated by the Assistant Credit Manager/Credit Manager/Director of Finance & Business Support.Promptly prepare accurate account billings with required supporting documentation.Maintain up-to-date files for outstanding accounts alphabetically by name.Respond promptly to guest queries and account disputes, including credit card initial inquiries and charges.Assist the credit manager or accounting manager's designate in completing Accounts Receivable Officer duties.Communicate promptly with the Credit Manager on any discrepancies in billing, reflecting high standards of Fairmont Hotels & Resorts.Perform additional duties as assigned by the Director of Finance & Business Support or Assistant Credit Manager.Qualifications: We are seeking a highly organized individual with a strong ability to prioritize and meet deadlines in a fast-paced environment.Minimum 2 years executive administration experience preferably within a hotel environment.A professional telephone manner and demeanor, along with excellent interpersonal written and verbal communication skills.Computer literacy is a must, with a strong knowledge of Word, Excel, Outlook, and Power Point.Must be able to type a minimum of 50 wpm.Working Arrangements: This role requires full-time employment.No remote work options are available.
Posted: 7th July 2025 10.48 am
Application Deadline: N/A
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