Duty Manager - Reservations

Are you a hospitality expert seeking a new challenge? We have an exciting opportunity for a Reservation Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our hotel's reservations department. This includes developing and maintaining schedules, supervising staff, handling guest inquiries, and ensuring exceptional customer service.Job Description: We are looking for a highly organized and detail-oriented individual who can manage multiple tasks at once. As a Reservation Manager, you will be responsible for: Developing and implementing strategies to optimize room revenue and occupancy levels.Analyzing market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with our Revenue Management team.Monitoring and adjusting room rates based on market conditions and demand fluctuations.Utilizing revenue management tools and systems to forecast demand and maximize revenue potential.Providing insights and recommendations to the management team based on analysis.Requirements: To be successful in this role, you will need: A higher education degree in tourism and hotel management or a related field.Good command of English is required.Experience in a similar position within the hospitality industry.Excellent communication skills, both written and verbal.Strong interpersonal and problem-solving abilities.Highly responsible and reliable.Ability to focus attention on guest needs, remaining calm and courteous at all times.Professional telephone etiquette.Strong analytical, organizational, and creative thinking skills.Pre-opening experience would be a plus.Benefits: We offer a competitive salary and benefits package, including: Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academies.Opportunity to develop your talent and grow within your property and across the world.Ability to make a difference through our Corporate Social Responsibility activities.About Us: Rixos Premium Saadiyat Island is a luxurious family getaway located on the pristine beach of Saadiyat Island. Our resort offers exclusivity and luxury, where every experience is tailored to meet your needs.