Chief Style Advisor

Senior Fashion Consultant This role offers the opportunity to take your skills and experience to the next level by contributing to the success of a dynamic team. As a senior fashion consultant, you will be responsible for delivering exceptional guest experiences and driving sales growth.Key Responsibilities: You will collect and analyze customer data to inform business decisions.Drive client relationships through an omni-channel approach.Provide pre-buying feedback on products to ensure alignment with customer needs.Develop and implement people experience initiatives to drive employee engagement and e NPS.Maintain visual merchandising guidelines and standard operating procedures (SOPs) to ensure consistency across the store.Ensure click-and-collect services are conducted within service-level agreements (SLAs).Capture and utilize customer data in accordance with marketing requirements.Promote loyalty programs and stay up-to-date with app offerings.Support in-store marketing events and activations.Stay informed about brand social media activities and campaigns.Drive sell-throughs within the store.Contribute to in-store CX initiatives.Requirements: Skills and Qualifications: Strong English communication skills.Experience in luxury fashion.Clientelling/CRM experience.Benefits: We offer a competitive benefits package including healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts.About Us: We are committed to inclusion and diversity, recognizing the value that each individual brings. We strive to create a workplace culture rooted in diversity, equity, and inclusion.