Implementation Expert

Consat Telematics is a leading global player in the public transport sector, developing state-of-the-art systems for vehicle manufacturers and operators.We are passionate about making a difference through technology with customers worldwide. Our mission is to provide innovative solutions that meet the needs of our clients.Implementation Specialist We are seeking an experienced Implementation Specialist to join our team. The successful candidate will be responsible for managing customer onboarding, including analysis, system configuration, training, and ongoing support.About the Role: Ensure seamless implementation of our hardware and software solutions tailored to each customer's needs.Analyze customer requirements and configure systems accordingly.Provide comprehensive training and technical support throughout the process.Troubleshoot and resolve technical issues efficiently.Document configurations and processes for future reference.Collaborate closely with project managers, developers, and support teams.Monitor system performance and suggest improvements to enhance overall quality.Key Responsibilities: Lead and execute customer implementation projects.Analyze customer needs and configure systems appropriately.Deliver high-quality training and technical support.Identify and resolve technical issues promptly.Maintain accurate documentation and records.Foster strong relationships with cross-functional teams.Drive continuous improvement initiatives.We are looking for someone with: Experience in a similar technical role within the automotive or public transport sector.Strong technical understanding of software and hardware.Excellent problem-solving and project management skills.Great communication skills in English (Arabic is an asset).A relevant degree in IT, Computer Science, or Engineering is an advantage.What we can offer you: A dynamic international environment driven by technology.The opportunity to work on real-world projects that make a tangible impact.A varied role combining technical expertise with customer interaction.We look forward to receiving your application.),