Medical Front Desk Administrator

Job Description: The primary objective of this role is to provide exceptional front-of-house support to patients and visitors in a professional healthcare setting.Responsibilities include greeting patients, answering phone calls, scheduling appointments, and handling inquiries. The Medical Receptionist will also be responsible for verifying patient information, updating records, and processing patient check-ins. Additionally, they will manage patient flow, coordinate with medical staff, and maintain an organized reception area.A critical aspect of this position is the management of patient billing and insurance claims. The successful candidate will verify insurance coverage, ensure accurate coding of procedures, and follow up on unpaid claims.This role requires excellent communication, organizational, and multitasking skills. Proficiency in MS Office and medical software is essential, with experience in Mediware being a plus. A friendly, professional demeanor and strong attention to detail are also necessary for success in this position.In terms of qualifications, the ideal candidate will have proven experience in a healthcare setting, with knowledge of front desk operations and medical billing. They should possess excellent communication, organizational, and multitasking skills, as well as proficiency in MS Office and medical software.The job requires a mid-senior level candidate who can work well under pressure and maintain confidentiality when dealing with sensitive patient information.Greet patients and visitors in a friendly and professional manner.Answer phone calls, schedule appointments, and handle inquiries.Verify patient information, update records, and process patient check-ins.Manage patient flow and coordinate with medical staff to ensure smooth operations.Maintain an organized and welcoming reception area.Process insurance claims and ensure accurate billing for services rendered.Review patient accounts for discrepancies and resolve billing issues.Verify insurance coverage and ensure accurate coding of procedures.Follow up on unpaid claims and assist with patient billing inquiries.Maintain accurate records of all transactions and insurance communications.Assist with financial reports and statements as needed.