Coordinator, Client Service

Join to apply for the Coordinator, Client Service role at Guidepoint Continue with Google Continue with Google Join to apply for the Coordinator, Client Service role at Guidepoint OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.OVERVIEW: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of over 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.Play a vital role in Guidepoint's success.As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint What YOU will own: Responsible for scheduling bulk telephone consultations for client service teams Manage multiple client organization requests and respond within a timely manner Coordinate with advisors and clients to confirm telephone consultations Leave messages and follow up with Advisors to expedite scheduling projects Maintain an updated status of client telephone consultations Help to qualify Advisors and confirm suitability for consultations Follow multiple work streams to help Project Managers and other team members to organize client requests and track progress on projects Assist with ad-hoc Client Service requests Experience YOU will bring: 1-3 years of previous work experience dealing in a high-call volume environment Skills YOU will bring: Attention to detail and excellent follow-up skills required Strong aptitude for developing systems of organization Excellent time management skills and able to multi-task Ability to work as part of an international team and independently Excellent sense of urgency and responsiveness WHAT WE HAVE: Offices within the heart of Dubai at the DIFCA progression plan for career growth Private medical insurance (including dental)Opportunities to participate in Guidepoint CSR programs Fun team events, activities, and office-wide outings Stocked pantry and breakfast offerings WFH flexibility on Fridays Easy access to metro and public transport Nurturing, close-knit office environment ABOUT GUIDEPOINT: Become part of a rapidly growing, global organization, with nearly 1,300 employees spread across 15 strategic offices in 12 countries. Guidepoint's broad range of expert services empowers our clients to access new industries, get up to speed on trending topics, enable in-depth exploration of critical subjects, and offer validation of qualitative insights. For more information, visit www.guidepoint.com.Guidepoint is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allow us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.ALL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAESeniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Information Services Referrals increase your chances of interviewing at Guidepoint by 2x Get notified about new Client Services Representative jobs in Dubai, Dubai, United Arab Emirates.Client Servicing Executive - Business Setup Operations Administrator (12 Month Contract) - Dnata Customer Service & Administrative Assistant Administration Assistant – (Medical Services)Dubai, Dubai, United Arab Emirates 10 hours ago Dubai, Dubai, United Arab Emirates 14 hours ago Customers Affairs Officer – Reception and Communication Healthcare Administration Assistant - EB - **Emiratis ONLY**Dubai, Dubai, United Arab Emirates 12 hours ago Receptionist/School Administrator August 2025We're unlocking community knowledge in a new way. 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