Aerospace Operations Specialist

Job Description: This role provides technical advice and assistance to customers in the operation, maintenance, repair, logistic support, and installation of jet engines.The Senior Field Service Engineer will be responsible for on-site interpretation of OEM data and technical instructions, as well as communication with internal organizations regarding engine program status, events, and trends.The primary goal of this position is to prevent future events by supporting operational issues as they arise and managing the Technical Program plan for each engine model supported.This includes updating customer progress on CIs, ADs, and SB incorporation.In this role, you will need to build a trusting, influential relationship with your customer at all levels of management.Key Responsibilities: Serve as the primary GE on-site or mobile Technical representative before, during, and after the Aircraft enters service Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned jet engine product lines Be responsible for additional team leader administrative responsibilities to coordinate internal field service activities Perform duties as the FSE for all assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of GE products Review effectiveness of maintenance actions to identify training needs Apply Six Sigma / LEAN analytical tools to assist the customer with proactive reliability and management or procedural improvements Assist customer with improving reliability and reducing cost of ownership Provide single point of contact to the customer, customer team, and all other GE stakeholders Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support Assist customer with spare parts ordering, issues resolution, and RSPL provisioning Provide recommendations on proactive maintenance based on engine data trend shifts.Required Qualifications: Bachelors Degree from an accredited college or university (or High School Diploma / GED with preference in Aerospace)Minimum of 8-10+ years of experience in Aerospace engineering or Airline operational support Desired Characteristics: Bachelors Degree in Aerospace Engineering or similar Strong oral and written communication skills Strong interpersonal and leadership skills Proven analytical and quality improvement ability Demonstrated proficiency in repair troubleshooting, shop operations, and testing of jet engines Ability to make formal presentations to all audiences Ability to work with all levels of maintenance, engineering, and management Project management and Lean 6 Sigma / Green Belt experience Demonstrated ability to lead and influence customer and peers Fluent in English proficiency in local language