Reservation Specialist Opportunity

Reservation Specialist Opportunity We are seeking a highly skilled and motivated Reservation Specialist to join our team. This individual will be responsible for delivering exceptional customer service, managing reservations, and optimizing revenue through strategic recommendations.Job Description: The ideal candidate will have a strong background in hospitality or customer service, with excellent communication skills and the ability to work effectively in a fast-paced environment. Key responsibilities will include: Delivering professional and efficient customer service to all guests Managing incoming calls, emails, and online reservation requests Optimizing revenue through strategic recommendations of additional services and amenities Providing comprehensive information about our property, facilities, and accommodating special requests The successful candidate will be a team player with a positive attitude and willingness to learn, able to remain calm under pressure and handle challenging situations professionally.Requirements: Exceptional customer service skills Excellent verbal and written communication abilities Strong attention to detail and organizational skills Proficiency in reservation systems and basic computer applications Benefits: Employee benefit card offering discounted rates worldwide Learning programs through our academies Opportunity to develop your talent and grow within your property and across the world Seniority Level: Entry Level Employment Type: Full-Time Job Function: Other Industries: Hospitality