Solution Strategist

Job Title: Solutions Manager An experienced professional is required to manage solutions in a fast-paced environment.Key Responsibilities: Act as the primary point of contact for sales teams and product management for complex deals and new solutions across the baggage technology portfolio.Develop strategic customer proposals from initial engagement through RFP response by applying deep knowledge of operational challenges and customer goals.Guide customers through solution design processes based on a clear understanding of their pain points, business processes, and operational constraints.Design and deliver product demos and solution workshops, showcasing the value of SITA's baggage solutions in a customer's specific context.Provide customer intelligence and insights back into Product Management to help evolve the roadmap in line with real market demand.Lead internal cross-functional collaboration with Product, Engineering, Delivery, Pricing, and Operations to co-create solution proposals.Partner with Sales and Business Development to define tailored account strategies and drive market penetration.Support and influence pricing strategy and commercial modelling based on value-driven outcomes for customers.Participate in live trials, customer pilots, and Po C engagements to demonstrate measurable impact of solutions.Actively contribute to knowledge sharing within the global Solution Specialist Team, enabling best practices and regional insight exchange Requirements: Technical Expertise: A strong knowledge of airport/airline baggage technologies, including BIMs, BRS, MDS, and loading systems.Techically fluent, with a solid grasp of cloud-based solutions, APIs, and integration frameworks.Benefits: Flexibility: Work from home up to 2 days/week (depending on team needs).Flex Day: Make your workday suit your life and plans.Flex Location: Take up to 30 days a year to work from any location in the world.About the Role: We are looking for a skilled professional to fill this role. If you have the necessary skills and experience, please apply.