Help Desk Associate

Job Description: We are seeking a highly skilled Help Desk Associate to join our team. The successful candidate will be responsible for handling customer inquiries via phone, email, and in-person.Key Responsibilities: Respond to customer complaints and issues in a timely and professional manner.Register service requests and assign tasks to technicians as needed.Maintain a clean and organized reception area, ensuring a positive experience for customers.Requirements: Minimum of 2 years of experience in a customer-facing role or equivalent.Bachelor's Degree holder.Excellent communication skills in English, with Arabic language proficiency an asset.About the Role: This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.What We Offer: A competitive compensation package and opportunities for career growth and development.