Senior Aviation Regulatory Specialist

Aviation Compliance Officer This role requires an individual with a deep understanding of UAE Civil Aviation Law and Dubai Civil Aviation Authority regulations to ensure all aviation activities in Dubai comply.Key Responsibilities NOC Processing: Evaluates and approves online requests for No Objection Certificates, analyzes requirements, and communicates with other departments to verify compliance.Audits/Inspections: Conducts inspections and audits to identify violations, issues violation notices, and oversees corrective actions to maintain regulatory compliance.Consumer Protection: Responds promptly to consumer complaints via email, phone, and online systems, ensuring timely and accurate handling of applications and fees.Research and Study: Assists in examining requirements for new tasks based on aviation regulations, providing expertise and guidance to stakeholders.Liaising: Facilitates communication with regulatory agencies, industry partners, and stakeholders, maintaining positive relationships and resolving conflicts.Records: Oversees electronic filing systems for compliance and reporting, ensuring accurate and up-to-date records are maintained.Communication: Maintains regular communication with stakeholders, documenting interactions and progress.Awareness: Coordinates campaigns to raise awareness about consumer protection and aviation activities, promoting regulatory compliance and best practices.Surveys: Supports annual surveys to assess service levels and improvements, identifying areas for growth and development.Statistical Report: Prepares weekly and annual activity reports, providing valuable insights and data-driven recommendations.Requirements Academic Qualifications: Higher Diploma; Bachelor's degree in Aviation or Business Administration preferred.Certifications: Civil Aviation Operation, Inspection & Audits, Negotiation & Communication Skills, IATA & ICAO regulations, Basic Civil Aviation Law.Professional Experience: 2-4 years in customer service, complaints, and inspections.Benefits Job Category: Aviation Employment Type: Full-time Industries: Government Administration