Technical Support Specialist

Job Summary Technical Support Specialist Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business challenges. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.Key Responsibilities: Troubleshoot and modify applications programs and user accounts.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Train or instruct users in the proper use of hardware or software.Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.Requirements Required Skills and Qualifications Education: Technical, Trade, or Vocational School Degree.Related Work Experience: At least 2 years of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None.What We Offer A diverse and inclusive work environment.An opportunity to grow and develop your career.A competitive compensation and benefits package.We are an equal opportunity employer and welcome applications from diverse candidates. Our company is committed to a culture of inclusion and respect for all employees.