Reservations Sales Agent

Job Title: Reservation Representative About the Role This is a unique opportunity to join our team as a Reservation Representative, where you will play a vital role in ensuring seamless guest experiences.We are seeking an individual with exceptional communication skills and a passion for delivering top-notch customer service. As a Reservation Representative, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and professional manner.You will work closely with guests to understand their needs and preferences, identifying opportunities to upsell and provide personalized recommendations that exceed expectations.Key Responsibilities: Process reservations, changes, and cancellations in a timely and efficient manner Communicate effectively with guests to understand their needs and preferences Identify opportunities to upsell and provide personalized recommendations Maintain accurate records and reports to ensure seamless operations Requirements: High school diploma or equivalent required No related work experience necessary, but willingness to learn and grow is essential Ability to work in a fast-paced environment with multiple priorities Excellent communication and interpersonal skills Benefits: We offer a competitive salary and benefits package, including comprehensive training and development opportunities. If you're passionate about delivering exceptional customer service and have a flair for sales, we encourage you to apply for this exciting opportunity.We are committed to diversity, equity, and inclusion and welcome applications from candidates from diverse backgrounds. We are an equal opportunity employer and do not discriminate on the basis of disability or veteran status.