Front of House Expert

Job Summary: We are seeking a highly skilled and customer-focused professional to join our team as a Front of House Expert. In this role, you will be responsible for creating memorable experiences for our guests from arrival to departure.Your Key Responsibilities: Create a warm and welcoming atmosphere for our guests by providing exceptional service and ensuring their every need is met.Process operational needs and address guest requests in a timely and efficient manner.Complete reports and share local area highlights with our guests.What You'll Need: A high school diploma or G.E.D. equivalent.No prior work experience is required, but we encourage applicants with supervisory experience to apply.No license or certification is required, but candidates with relevant qualifications are welcome.About Us: We are an equal opportunity employer committed to diversity and inclusion. We believe in hiring talented individuals who share our values and are passionate about delivering exceptional guest experiences.Key Skills: Excellent communication and interpersonal skills.Able to work effectively in a fast-paced environment.Strong problem-solving and conflict resolution skills.Work Environment: This is a dynamic and challenging role that requires you to be on your feet and moving around for extended periods. You will be working in a busy hotel environment and must be able to lift, carry, and move objects weighing less than or equal to 50 pounds without assistance.