Service Provider

Role Description We are seeking a courteous and prompt service provider to join our team in the Hotels F&B department.The ideal candidate will maintain a friendly and diplomatic relationship with all prospective guests who wish to enter the restaurant or bar at all times, ensuring seamless and timely check-ins. They will also ensure that reservation information is properly documented, including time, date, number of covers, name/room number, and contact number.Responsibilities include preparing table allocations from the reservation book before respective meal period seating, guaranteeing gracious showings to tables within a reasonable time frame, and adhering to hotel door policies and restrictions. The selected candidate will also guarantee host/hostess coverage at the reception/welcome desk at all times and ensure fair seating for all service staff.Key Responsibilities: Provide exceptional customer service by being attentive, knowledgeable, and responsive to guest needs.Maintain accurate records of reservations and ensure timely communication with guests.Prepare tables according to established procedures and provide a welcoming atmosphere for guests.Work collaboratively with other departments to ensure seamless operations and high-quality guest experiences.Required Skills and Qualifications Perspectives Excellent reading, writing, and oral proficiency in English language.Well-presented and professionally groomed at all times.Able to account and handle cash effectively and efficiently.Good communication and customer contact skills; good problem resolution skills.Basic F&B product knowledge.Team player with strong interpersonal skills and attention to detail.Qualifications High School Diploma or equivalent required.One to two years in a public contact position preferably in an upscale or lifestyle brand restaurant or lounge.Enter and locate work-related information using computers and/or point of sale systems.Possess a gracious, friendly, and fun demeanor.Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.Strong verbal and written communication skills in English.Maintain positive and productive working relationships with other employees and departments.Ability to work independently and to partner with others to promote an environment of teamwork.Benefits and Others No remote work option available.Employment type: Full-time opportunity.),