Operations Director - Financial Services

As a pivotal member of our organization, the Branch Supervisor plays a key role in overseeing daily branch operations, monitoring staff performance, and ensuring efficient, compliant money transfer and currency exchange transactions.Supervises service delivery, monitors customer interactions, and addresses inquiries to maintain adherence to regulatory and company standards Ensures effective leadership, commitment to exceptional customer service, and maintains a strong expertise in operations management and team leadership Responsibilities Lead with integrity, fostering a culture of exceptional customer service, and demonstrate strong expertise in operations management and team leadership Drive results through effective leadership, communication, and problem-solving skills Requirements Bachelor's degree in Business Administration, Finance, or a related field, with a focus on operational excellence and team leadership Relevant experience in the financial or exchange sector is highly valued