Ecommerce Operations Manager

Job Description The Senior Executive plays a pivotal role in overseeing the seamless operation of e-commerce activities. This executive will be responsible for ensuring that all orders are managed efficiently, customer service is prompt and courteous, and reporting is comprehensive.Key Responsibilities include: Ensuring timely order processing with next-day delivery Managing orders through Navision and coordinating with teams to facilitate smooth operations Verifying transactions and resolving payment issues with Network International in a timely manner Liaising with logistics partners to resolve delivery-related issues and improve overall customer satisfaction For this position, we require strong coordination, problem-solving, and analytical skills, as well as proficiency in Microsoft Office and experience with Navision or similar systems.Required Skills and Qualifications Strong communication and interpersonal skills Ability to work under pressure and meet deadlines Proficiency in Microsoft Office and experience with Navision or similar systems Good analytical and problem-solving skills Benefits Competitive salary and benefits package Opportunities for career growth and professional development Collaborative and dynamic work environment Others This is an exciting opportunity to join our team and contribute to the success of our organization.