Facility Administrator and Operations Coordinator

As a Facility Administration and General Support Supervisor, you will lead a cross-functional team of Support Administrators to ensure superior customer support for both internal and external customers.Responsibilities Team Leadership & Management: Lead and supervise a cross-functional team of Support Administrators, providing guidance, motivation, and performance feedback to ensure high levels of productivity and engagement.Customer Support Excellence: Ensure the team delivers superior support to both internal and external customers, promoting a customer-first culture that emphasizes responsiveness, accuracy, and professionalism.Operational Planning & Efficiency: Plan, organize, and monitor administrative support activities to ensure optimal use of resources, developing and implementing efficient processes to enhance productivity and service delivery.Quality Assurance & Accuracy: Monitor and maintain the accuracy and quality of all administrative tasks and deliverables, conducting employee evaluations and working with the team to correct deficiencies.The ideal candidate will have a minimum of 3-5 years of professional experience in administrative support, operations coordination, or a related field, with demonstrated experience in leading or supervising a team within a customer support or administrative environment.The successful candidate will possess strong written and verbal communication skills, with the ability to convey information clearly and professionally across all levels of the organization.This role requires a strategic thinker who can develop and implement effective plans to drive business results. The successful candidate will be able to build strong relationships with colleagues and stakeholders, and effectively communicate ideas and initiatives to various audiences.We are seeking a highly organized and detail-oriented individual who is able to prioritize tasks and manage multiple projects simultaneously. The ideal candidate will have excellent problem-solving skills and be able to think critically and creatively to resolve complex issues.This is an exciting opportunity for a motivated and enthusiastic professional to join our team and contribute to our mission to provide exceptional customer service and support.