Employment Specialist - Conflict Resolution

Job Overview As a key member of our team, you will be responsible for reviewing, evaluating and resolving complaints related to regulatory non-compliance. You will determine and apply appropriate Alternative Dispute Resolution (ADR) techniques in alignment with internal policies and global best practices.The ideal candidate will have a law degree from a common law jurisdiction and/or accredited paralegal certification. A strong understanding of ADR principles and techniques, combined with proven experience conducting conciliation, mediation or facilitated negotiations in employment disputes is essential.Our ideal candidate will also possess excellent legal drafting and oral communication skills, with the ability to synthesize and convey complex information clearly and concisely. They will be well-developed analytically and able to work effectively in a dynamic environment.Responsibilities Review, evaluate and resolve complaints related to Regulatory non-compliance by determining and applying appropriate ADR techniques aligned with internal policies and global best practices.Effectively engage with both employers and employees in the ADGM jurisdiction to facilitate fair and timely resolution using suitable ADR techniques and methods.Support the development and drafting of policies, operational procedures, guidance notes and circulars.Contribute to the creation of educational content, including compelling presentations, fact sheets and toolkits.Deliver workshops, training sessions and stakeholder engagement initiatives.Support the monitoring and inspection of employment practices, conduct interviews and investigations related to alleged contraventions of the Regulations and draft reports of findings and recommendations.Provide input into reports, dashboards and strategy documents to support the operational readiness of the EAO.Review and draft responses to inquiries and requests for guidance on the Regulations.Requirements Law degree from a common law jurisdiction and/or accredited paralegal certification.Understanding of ADR principles and techniques combined with proven experience conducting conciliation, mediation or facilitated negotiations in employment disputes.Minimum 5 years of post-secondary legal experience preferably gained through a combination of working internationally and locally with at least part of it at a reputable law firm in the UAE with a focus on conflict management/resolution.Prior experience in a government, quasi-judicial or regulatory environment is highly desirable.Understanding of the provisions of the Regulations and familiarity with the UAE Federal Labour Law and MOHRE processes.Experience contributing to operational start-ups, program development or new service models.Advanced proficiency in AI, Microsoft Power Point and Excel, with ability to prepare visually compelling reports, presentations and educational content.Superior legal drafting and oral communication skills, attention to detail, and the ability to synthesize and convey complex information clearly and concisely.Well-developed analytical/problem-solving skills, critical thinking and sound judgment.Ability to establish effective working relationships with both internal and external clients, including employees and employers and negotiation skills.Ability to handle sensitive and contentious issues with diplomacy and professionalism.Ability to plan and conduct research and prepare written evaluations and recommendations.Proactive, self-motivated, solution-focused and ability to work well with little supervision.Strong work ethic, excellent attention to detail and organisational skills.Ability to work both independently and as an effective team member with the ability to work in a dynamic, start-up regulatory environment.Ability to communicate (orally and in writing) in Arabic is an asset.