Key Account Manager - Retail (35931)

Position Title: Key Account Manager - Retail Position Type: Regular - Full-Time Position Location: Dubai Mainland Requisition ID: 35931 We are passionate about potatoes. But we're even more passionate about our People At Mc Cain we know the power food has to connect people, families and communities. That's why our purpose is simple and bold: Celebrating real connections through delicious planet‑friendly food. We're customer‑obsessed, team‑spirited and driven by impact. And when we grow together we succeed together . Ready to lead retail success across the MENA region. Join us as our next Key Account Manager Retail (MENA) Your Purpose As our Key Account Manager for Retail MENA you'll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. You'll work cross‑functionally with Mc Cain teams and local distributors to drive volume profitability and market share , all while building solid customer partnerships and delivering on execution excellence. Where You'll Work Region: MENA (Middle East & North Africa) Travel: Regular across key markets Reporting to: Retail Director MENA Languages: Arabic & English fluency required What You'll Do Retail Strategy & Growth Build and execute strategic retail plans per market in line with business goals Align local distributor teams with Mc Cain's ambitions and performance KPIs Distributor & Partner Leadership Own and lead the relationship with distributors (RTM model) Conduct robust business reviews on targets, stock levels, sell‑in support and activations Ensure strong alignment with channel and brand marketing Key Account Management Develop advanced partnerships with top regional retailers Identify new opportunities (PL category expansion, regional deals, new models) Support trade marketing execution: POS tools, promotions, activations Sales Operations & Forecasting Collaborate with demand planning and distributors on accurate forecasting Monitor IMS stock levels and ensure timely order management Follow up on payment terms A/R and credit management in coordination with finance Market Intelligence Track category trends, shopper behaviour and competitor activities Report business insights and market risks across MENA What You Bring University degree in Business Marketing or related field 57 years experience in FMCG sales (preferably in food/Retail/Distributor‑led markets) Fluency in Arabic & English (written and spoken) Commercial sharpness able to manage P&L drivers, margins and forecast accuracy Excellent stakeholder management both internal and external A structured yet entrepreneurial mindset: strategic thinking meets hands‑on execution Willingness to travel across the region Why Mc Cain At Mc Cain you don't just take a job you join a global family that believes in people‑first culture, shared success and real impact . We offer competitive compensation benefits and development paths tailored to your growth. Here you matter . Join us and help shape the future of retail in MENA, one delicious potato at a time. Apply now and let's grow together. Mc Cain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, anti‑racist, inclusive, merit‑based and equitable workplace. As a global family‑owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience and success and makes our business stronger. Mc Cain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs. Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with the Global Privacy Policy. Job Family: Sales Division: Continental Europe Department: Retail MEMA Location(s): AE - United Arab Emirates : Dubai : Jebel Ali Company: Mc Cain Middle East FZE Required Experience: Manager #J-18808-Ljbffr