Sales Associate

Since its inception, Vhernier has embodied the artistry and innovation of Milanese elegance, redefining jewelry with a bold approach to design and craftsmanship. Known for its sculptural beauty and commitment to sustainability, Vhernier harmonizes timeless aesthetics with modern minimalism, crafting each piece as a work of art. With a passion for unusual materials, such as titanium and the rarest gems, the House creates creations that are both groundbreaking and understated.As part of its strategic development in the UAE, the Vhernier Maison is looking for enthusiastic, passionate, dynamic people to join our new retail team in UAEThe Main purpose is to find a Sales Associate who is a fully engaged individual committed to contributing to the success of the Vhernier boutique in Dubai, with the ambition to grow with the Maison.If you are looking for an opportunity to enter the world of High Jewelry and craftsmanship and you are curious to learn more, this role has a lot to offer. Your mission will be to promote the Vhernier brand image as per the company's directives.Your mission is to become a Brand Ambassador of Vhernier Maison in the boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.Key Responsibilities include: Contribute to the boutique achieving its sales targets;Assist clients with Customer Service needs maintaining the brand's high standards;Cultivate strong client relationships, delivering outstanding client service and treatment;Adapt the approach according to the client's needs and motivations;Assist and support after-sales clients in accordance with Maison values;Stock management and merchandising responsibilities include: Provide feedback in processing and replenishing merchandise;Actively participate in the visual merchandising of the Boutique implementing required guidelines;Assist in the inventory process, including but not limited to stock counting and special projects as needed;Assist in completing price changes within the Boutique when required.Boutique operations and cash management responsibilities include: Accurately and efficiently complete all sales transactions and maintain proper cash records;Adhere to all company policies, procedures, and practices;Implement discounts and gratuities under the supervision of the Boutique Manager;Comply with all safety regulations and boutique operational procedures including security.Presentation & visibility responsibilities include: Maintain boutique tidiness, decoration, and visual merchandising in line with Brand guidelines;Report maintenance issues to the Boutique Manager;Represent the Brand by wearing the appropriate provided uniform;Represent the Brand instore and at local events under the direction of the Boutique Manager.Job profile requirements include: Required Experience: 2 to 5 years of previous experience in luxury retail, services, or luxury hospitality environment.Technical Skills: Ability to work in a fast-paced retail store environment;Computer and internet savvy;MS Office experience required.Personal Skills/Abilities: Fluency in English is mandatory;Additional language skills are required, at least one of the following: Arabic, Russian, Chinese;Excellent interpersonal and communication skills;Confidence in handling high-value transactions;Strong understanding of customer service needs and customer (internal and external) priorities;Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;Self-starter with a team-player approach;Must be available to work retail hours including in the evenings, and during weekends, and to travel for trainings, client events, and conferences;#J-18808-Ljbffr