This job is expired and no longer accepting applications. See more Client Service Executive jobs

Home Malaysia Selangor Client Service Executive

Client Service Executive
Full time through Job Personnel Consulting in Selangor, Malaysia

Client Service Executive Full time through Job Personnel Consulting in Selangor, Malaysia

Share this job

Job highlights

Posted on May 31, 2018

Job details

Job Responsibilities
:

  • To take total responsibility of their designated Clients - client management / account management  
  • Build successful relationships with both existing and new customers  
  • Understand client requirements     
  • Managing contacts database    
  • Complete proposal and reports and assist in closing deals and negotiate contracts   
  • Proposal includes specification of strategy, costings and details presentation        
  • To manage client expectations and act as customer advocate on projects, gathering client requirements and priorities          
  • Approach business generation as a team based, ideas driven, learning process       
  • To identify new business opportunities - Identify, analyse and recommend       
  • Competent mathematical knowledge for statistical analysis and costing exercises         
  • Ability to quickly interpret clients need and request and take action to turn leads into results that would create "Win - Win" situation  
  • To prepare Standard & Customised Reports for clients 
  • Constantly update the Management on the progress of each client / accounts       
  • To liaise with Operations Department constantly to achieve the requirements
  • Any other assignment or duties detailed by the Management.
Job Requirements
:

  • Good written and spoken English. The ability to compose clear and effective letters and ;
  • A good communication (telephone, F2F) manner. The ability to listen to and understand a customer's needs and then to suggest solutions and/or alternative strategies to meet those ;
  • A real concern for clients which you demonstrate verbally, in writing and by your actions. The ability to gain the justified trust of clients and to close a deal. The ability to interact effectively with other staff whilst being aware of their need to carry out their own ;
  • The ability to organise yourself well, to set goals, to plan and execute the plan successfully. Punctuality, reliability and honesty in all your dealings with staff and ;
  • A good level of competence with MS PowerPoint, MS Excel, MS Word and Outlook.

Share this job
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on Marketing starting now. Claim $10 promo towards online courses. See all courses
Hi Letchume, Reach more people by sharing this job with your network.
Feedback Feedback