OPERATIONAL

 Initiate customer contacts and follow-up on sales to generate new business opportunities

 Meets the required three clients per day

 Manages assigned accounts to ensure client satisfaction and customer support

 Builds and maintains professional, long lasting customer relationship

 Proper keeping of records of transactions of purchase goods and sales

 Acquiring a thorough understanding of key customer needs and requirements

 Required to prepare various reports surrounding the metrics of sales

 Responds to all inquiries, cancellation requests and sales requests within a specified time

 Preparation of product costing and quotation for client's reference

 Performs collection activities as required

 Ensure customer receivables are paid on time

 Responsible for finding new accounts meeting with prospective new business clients and managing existing clients

 Evaluate assigned account's business processes and provide recommendations and enhancement to generate additional revenue

 Creates business proposals for new existing opportunities

 Gives up-to-date information relating to customer activities

 Identifying new sales opportunities with existing accounts

 Identifying and capturing potential new clients to develop new business opportunities

 Ensure to reach the given target quota for the year

SUBMISSION OF REPORTS

 Prepares and submit weekly forecast to Sales Admin

 Prepare and submit monthly, quarterly and yearly forecast on the dateline specifies by Immediate Superior

 Send SMS report every end of client visit to Immediate Superior cc: Sales Admin

 Submit Daily Sales Activity Report every day. Option to submit not later than 7:45 AM of the following business day

ENHANCEMENT AND CONTINOUS LEARNING

 Attend trainings and seminars as required by HR department/Technical department/Sales department

 Continuous learning through web portal of principals or suppliers concerning products and solutions

 Able to conduct product and solution presentation within office or customer premises

REPORTS TO MAINTAIN

 Maintain customer database with the following information:

- Customer organizational chart covering (President, Operation/Logistic Department, Engineering Department, Purchasing Department)

- List of equipment purchased from SPL Tech Corp with purchased order, date of delivery, serial number

- Customer names with their designation, department and contact details (Direct Line, Mobile number, email address and company website)

 Maintain files of records of customer: costing, quotations issued, customer PO segregated on yearly basis