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Executive Assistant Business Operations
Full time at ManpowerGroup Middle East in Dubai, UAE

Executive Assistant Business Operations Full time at ManpowerGroup Middle East in Dubai, UAE

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Posted on May 18, 2021

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The responsibility of the EA Business Operations is to support the GlobalConnect CEO, General Managers and the rest of the team with a variety of administrative tasks to support the day to day operations of the function. The nature of support will include, but is not limited to event/meeting planning, expense processing, internal communications, travel and logistics arrangements, administrative organisation for internal and external activities.  The EA will support and coordinate with the marketing team for GlobalConnect marketing activities. 

Our Client is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The EA must therefore ensure the right support in the context of:

-       Positioning as the best connectivity provider in Africa and the Middle East

-        Drive commercial excellence and support across all teams

-        Forefront of the Group diversification strategy

-        Operates within a highly inter-connected international telecommunications community

-        Ability to drive initiatives in line with the Group and OpCo company’s business requirements

-        Integrate requirements from multiple internal and external stakeholders to provide the relevant services to support business growth

-        Achievement of top quartile operating efficiency and effectiveness through scale and common processes

-        Constant dynamics and local challenges in the economic, regulatory, and legal environments

-        Increasingly competitive and highly dynamic industries and landscape

-        Continuous improvement of processes and procedures in line with changing industry requirements

-        Successful planning and deployment subject to multiple regulatory regimes across diverse jurisdictions and cultures

-        Ability to create a technological strategy in line with the company’s business requirements

-        Responsibility to keep track of global technology advancements and stay abreast of standardization work of relevant industry bodies

-        An expertise-based multicultural diverse organisation

-        A dynamic and evolving field of Telecommunications

- Revolutionary workforce practices


Diary management, scheduling, and prioritisation for the GlobalConnect CEO:

-        Enable the GlobalConnect CEO to balance his responsibilities and maximise his effectiveness

-        Assess the urgency and importance of situations/ scenarios and take the appropriate action to determine the necessary level of GlobalConnect Executive involvement

-        Diary management - set up and manage ad-hoc meetings for day-to-day operational requirements


-        Coordinate and assist with travel arrangements (flights, accommodation, transports, agendas, and all other logistics required to optimise the effectiveness of all people travelling



-        Responsible for all core and ad-hoc functional administrative tasks for the GC CEO/GM/respective allocated function


-        Assist in scheduling, coordinating, and organising  periodic functional meetings for the GC CEO/GM/respective allocated function


-        Ensure all relevant information is available and handy before any meetings, meeting rooms are booked and well equipped for the meetings


-        Manage the ordering, receiving and management of office supplies and stationery, catering and courier requests, and coordination with vendors as needed


-        Documenting and distributing minutes of meeting, as required


-        Arrange, coordinate, and provide on-ground support for multi-party events and meetings as applicable (involving Opcos/visitors etc)


Finance coordination and support:

-        Raise Purchase Requisitions in the IFS system for all GlobalConnect related purchases (project related, marketing, travel bookings), proactively ensuring approvals are received in a timely manner, and costs monitored (for travel bookings)


-        Manage the completion, submission & following up of invoices and expense claims


-        Purchase and place orders for required office supplies and other items



-        Draft internal comms related to GlobalConnect business achievements

-        Prepare and draft critical correspondence, presentations, reports, and spreadsheets with attention to detail

-        Acts as the public relations representative for GlobalConnect

-        Support GlobalConnect marketing activities with the marketing team


Strategic document and content creation:

-        Create high-level documents translating business needs into functional presentations

-        Create content and analysis to support strategic intent

-        Create and maintain benchmarks to better understand and improve areas of GlobalConnect

-        Assist and support and provide input and by conducting reviews on materials, presentations, and communications

-        Analyse, gather, and summarise business and market information

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