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High Touch Operation Manager
Full time at ManpowerGroup Middle East in Dubai, UAE

High Touch Operation Manager Full time at ManpowerGroup Middle East in Dubai, UAE

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Posted on May 18, 2021

Job details

- Supports delivery of High Touch Expert Care program

- Ensures follow-up and closure of critical problems.

- Regularly interacts with Cisco's customer and internal teams in a coordinated fashion to ensure problem resolution

- Maintain a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods.

- Co-ordinates root cause analysis upon customers request




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