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Customer Success Specialist - Events Industry
Full time at Top ERP Training Center Abu dhabi in Dubai, UAE

Customer Success Specialist - Events Industry Full time at Top ERP Training Center Abu dhabi in Dubai, UAE

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Posted on May 17, 2021

Job details

Are you familiar with the event & entertainment industry? do you want to be part of a new startup that has the potential to step change the whole ecosystem? Well, keep reading!

We are looking for a dynamic self-starter, who is able to see challenges as opportunities and able to help us outperform the competition.

The company is being launched in the toughest times and in a cluttered market; many would advise to not launch! but we say - just do it, but get the right people to help you succeed! After all, we firmly believe that, if we have similar products in the market - the key differentiator for success is the people doing the driving.

So, if you are someone who can juggle several hats, a born hustler, and can keep an authentic personality throughout the journey we would love to talk to you.

We will need you to help us in:

• Leading the acquisition of customers to the platform.

• Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services

• Serve as day-to-day contact for customers, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.

• Facilitate interaction and the workflow between project team members, including third-party service providers, to ensure deliverables are on time.

• Collaborate, problem-solve, and/or strategize on the go to enhance the platform and our services.

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