Client Experience Manager - Retail
at Michael Page International (UAE) Limited in
Client Experience Manager - Retail Full time at Michael Page International (UAE) Limited in Dubai, UAE
Job highlightsPosted on April 25, 2021
As Client Experience Manager you will be responsible for ensuring excellent client experience on the shop floor, managing VIP clients and a team of 50+ Beauty Advisors.
My client are one of the largest beauty retailers in the world. This is an amazing opportunity to work in their top performing store worldwide and their flagship store within the Middle East.
- Working closely with the store director, you will be responsible for day to day managing of the team and operations
- Ensure daily, weekly, monthly and annual sales targets are hit
- Develop and manage KPIS
- Drive revenue
- Ensure an excellent client experience for all customers
- Develop and implement customer experience strategies for the Dubai Mall Boutique
- Manage VIP Clients
- Proven track record of managing and growing VIP clients
- MUST have managed large teams (30+)
- Ideally you will have a beauty background, if not, you must have an interest or the beauty industry
- Experience operating at Boutique Manager or above
- Charismatic, high energy personality
- Good level of English, French and Arabic language is a bonus
Salary + Benifits
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