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Key Accounts Manager, Hospitality/Healthcare – M
Full time at Johnson Controls in Dubai, UAE

Key Accounts Manager, Hospitality/Healthcare – M Full time at Johnson Controls in Dubai, UAE

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Posted on April 1, 2021

Job details

What you will do
The Key Accounts Manager is a fundamental role to drive enterprise alignment and engagement across multiple functions and product lines across a multimillion-dollar portfolio of key customers. You will be based in Dubai to deliver a unique value proposition that accelerates growth, penetration, and wallet share of maintenance contracts and projects across our Building Solutions (HVAC, Controls, Fire, Security and Digital Solutions) lines of business with our most strategic customers operating within the Hospitality or Healthcare industry across the Middle East & Africa region. 
This role at Johnson Controls will continually look at new ways of delivering innovation to our customers. As the Key Accounts Manager, you will play a key leadership role in the development of new growth strategies and solutions to develop sustainable long-term growth for our business.
How you will do it
As the Key Account Manager, you will develop a strategy and driving the business relationship across multiple key customers operating in the Hospitality/Healthcare sector across the Middle East & Africa to unlock and deliver revenue growth that exists within their portfolio. 
\[ Leverage the expertise and embed a culture of cross-functional teaming in the country teams across sales, account management, technology, operations, and support to execute and close the opportunities
\[ Create and become a trusted advisor on these key customers acting as the key interface between the customer and all relevant divisions 
\[ Lead and coordinate joint planning workshops to achieve the sales targets and account goals, motivating all the JCI touchpoints to do the same
\[ Manage key customer relationships and meet with all relevant decision-makers, holding business reviews to assess opportunities for sales and providing excellent service and support
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