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Head Receptionist/Membership Coordinator/Sales
Full time at CLEOPATRA'S SPA AND WELLNESS CLUB (BRANCH OF WAFI HOSPITALITY LLC) in Dubai, UAE

Head Receptionist/Membership Coordinator/Sales Full time at CLEOPATRA'S SPA AND WELLNESS CLUB (BRANCH OF WAFI HOSPITALITY LLC) in Dubai, UAE

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Job highlights

Posted on April 15, 2021

Job details

• Establish and maintain the feeling of the “CLUB” culture by ensuring polite, courteous and consistent service, smart appearance and positive attitude to all clients, members and colleagues. 

• Cover the reception desk and acknowledge clients / members entering or leaving the Club at all times.

• Apply knowledge of minimum standards to all club, retail and members to ensure fairness and compliance.  

• Monitor and ensure that all clients using the club are current members of Pharaohs’.

• Assess the daily gym usage report and feedback to the Club Manager.

• Ensure the opening and closing the system cash transaction is completed at the start and end of each shift.

• Prepare and update member’s profiles as and when required.

• Answer the telephone as per policy and to respond to guest queries in an efficient and professional manner.

• Remain flexible and willing to respond to any changes in the department as dictated by the needs of the business. Co-operation to perform reasonable extended duties within the scope of the job as and when assigned, including redeployment to alternative departments/areas if required. .  


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