Home UAE Dubai UAE National_Warranty Cost Clerk | Al Futtaim Automotive |Dubai

UAE National_Warranty Cost Clerk | Al Futtaim Automotive |Dubai
Full time at Al Futtaim Group in Dubai, UAE

UAE National_Warranty Cost Clerk | Al Futtaim Automotive |Dubai Full time at Al Futtaim Group in Dubai, UAE

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Posted on April 19, 2021

Job details


The purpose of this role is to perform and end to end process on Warranty claims received by the dealership & submission to the Principle – Toyota Motor Corporation with minimum rejection rate & maximum accuracy.



  • Claim: Claim creation, submission & resubmission of warranty claims for all warranty jobs done in the dealership, to Aftersales Distributor Operation (ADO) - Warranty Dept. as per ADO guidelines.
  • Rejections: Reclaim rejected &/or canceled claims through Aftersales Distributor Warranty.
  • Parts storage: Ensure the Warranty replaced parts are stored and disposed of in the dealership as per Warranty policy. And the point of contact for Internal Audit inspections of the Warranty Room.
  • Approval request: Create an accurate Electronic Warranty Approval Request Form (EWARF) in the SAP as per ADO guidelines.
  • Branch Self Approval (BSA): Review and approve warranty repair as per ADO guidelines.
  • Claim Adjudication: Process warrant claim (Toyota Motor Cooperation & Al-Futtaim Motors Extended Warranty) as per ADO guidelines.




  • Work in alignment with the Toyota Retail Aftersales Vision & Mission.
  • Warranty Cost Clerk is based in the dealership & responsible for proper administering of warranty matters.
  • He/ She assures that the Warranty Policies and Procedures set by Toyota Motor Corporation & Aftersales Distributor Warranty Team are strictly followed and implemented.
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