Human Resources Officer- Manpower Industry

Key Accountabilities Lead the recruitment process for assigned clients. Build and maintain professional relationships with clients by addressing their concerns and queries effectively. Understand clients' new business requirements and execute them with high quality and business development insights to foster future collaborations. Gather detailed client requirements, including job descriptions, duration, manpower quantity, locations, and services needed. Create specific search criteria/checklists for each job designation based on client-provided responsibilities. Deeply understand the job descriptions/specifications to ensure all submitted CVs meet the outlined criteria. Utilize various platforms such as online job portals, print media, online communities, and social media to find suitable talents. Screen CVs, application forms, and candidate documents for authenticity and compliance. Conduct candidate interviews via phone, video, in-person, or on-site as required. Organize and collect job offer letters from selected candidates, including salary and benefits agreements. Manage post-hiring procedures, communicating updates to clients and candidates. Develop contract terms for new hires, promotions, and transfers. Support international employees with expatriate assignments and related HR processes. Assist incoming foreign employees with visas, QVC appointments, flights, and related procedures in collaboration with HR and Administration teams. Handle employment formalities until employee mobilization, including orientation and client site endorsement. Organize and conduct pre- and post-induction training based on client requirements. Collaborate with management and staff to improve work relationships, morale, productivity, and retention. Manage employee relations issues, conducting thorough and objective investigations when necessary. Monitor employee queries, requirements, and complaints, ensuring timely resolution through the Employee Relations Department. Coordinate employee engagement activities, shift schedules, and leave management with clients. Serve as the primary contact point for clients regarding employee engagement and management. Arrange replacements promptly for resigned or terminated employees without compromising quality. Ensure all employee documents are properly filed both physically and digitally with the Administration department. Accurately record and enter employee and client data into internal systems for individual profiles. Coordinate with Administration and Finance departments as needed to facilitate client and employee processes. Collect and share employee timesheets with Finance on time, ensuring format compliance. Verify client invoices against timesheets and contracts, suggesting necessary adjustments. Support timely collection of payments, collaborating with the Finance department. Provide comprehensive monthly transaction data related to employees and clients to relevant departments, especially Finance, to ensure error-free financial processing.#J-18808-Ljbffr