Sales Director

Managerial Responsibilities: • Develop the department's strategy, goals, initiatives, and plans, whilst providing advice, guidance, and direction to subordinates during the execution of major plans and initiatives. • Lead the operations of the department, participate in establishing a clear direction for others, and champion alignment and collaboration amongst them and any other key stakeholders. • Develop the department's annual budget, including all financial and staff requirements and monitor/ control budget expenditure accordingly. • Monitor the short- and long-term operations of the function, driving operational improvement initiatives based on identified operational performance and gaps. • Develop and maintain the department's guidelines, policies and processes and champion their implementation across, where applicable. • Lead, develop, and motivate the department's employees, and champion the company’s culture, values, and behaviors across the department. Functional Responsibilities: • Develop and implement MEEZA's sales strategies and plans to achieve revenue targets and drive business growth in alignment with MEEZA's overall objectives. • Lead and manage a team of Business Development Representatives and Account Managers, providing guidance, support, and coaching to drive their performance and ensure the achievement of individual and team sales targets. • Build and maintain strong relationships with key clients and strategic accounts, understanding them needs and requirements, and proactively identifying opportunities for upselling, cross-selling, and expanding the scope of services. • Identify and pursue new business opportunities for MEEZA, including potential clients and market segments, through effective market research, lead generation, and networking activities. • Lead the creation of monthly/quarterly local/regional sales reports to be supplied to the Chief Commercial Officer that summarizes the sales activities, upcoming opportunities and key projects captured during the relevant time period. • Collaborate with Marketing & Communications, to develop effective sales collateral, marketing campaigns, and product/service offerings that resonate with target customers and address their pain points. • Collaborate tightly with the Bid management department to ensure up-to-date submissions prioritization to avoid mismanaging customer expectations based on the internal capabilities and submission preparation milestones. • Collaborate closely with the Strategic Alliances department to ensure proper partner support is available for our sales engagements, along with document lead generation and audit-proof, proper contractual and financial support for conducting the business with MEEZA partners. • Manage and ensure the up-to-date accuracy of the sales opportunities electronic database and update all client contacts and client-related information in a master contacts system. • Direct the implementation and execution of sales policies and practices. • Monitor and analyze sales performance and market trends, providing regular reports and insights to senior management to inform decision-making and drive continuous improvement in sales strategies and tactics. • Act as the business and sales spokesperson as appropriate in customer, industry, and business environments. • Stay updated on industry trends, competitive landscape, and customer needs, to identify market opportunities and adjust sales strategies accordingly. • Ensure adherence to sales processes, policies, and best practices, including accurate and timely sales forecasting, pipeline management, and documentation of customer interactions and sales activities. Academic & Professional Qualifications: • Bachelor’s degree in business, Marketing, or equivalent. Master’s degree is preferred. Experience: • Minimum 12+ years of experience in sales or a similar field; 6+ years in a managerial role. Skills and Requirements: • Strong leadership and people management skills, with a focus on building a culture of collaboration and development. • Advanced communication and negotiation skills to effectively address clients' needs and negotiate contracts. • Expert knowledge of IT solutions, market trends, and industry best practices, allowing them to make recommendations to drive revenue growth. • Ability to build and manage relationships with key stakeholders. • Knowledge, understanding, and ability to converse with IT professionals on services and solutions are necessary. • Knowledge of customer legal, regulatory, and standards environment, including ISO 17799, 20000,27001 is a plus. • Knowledge of IT Services industry and professional associations and how to leverage them to achieve sales goals and quotas are necessary. • Knowledge of ICT industry technologies and trends, with ability to convert this knowledge into actionable, successful strategies and tactics is necessary. • Broad knowledge of system architectures, development methodologies, and solutions architecture design.#J-18808-Ljbffr