Catering & Events Sales Manager

As a Catering & Events Manager, your role involves achieving the Catering & Events Budget for the hotel. You will oversee the daily sales efforts of the Catering & Events Department, ensuring effective communication flow within the hotel for all booked events. Key Job Responsibilities: Monitor Catering & Events production through weekly, monthly, and yearly reports submitted to the Property Head of Sales. Establish and nurture relationships with key bookers to enhance customer satisfaction and drive business to the property. Maintain close communication with the Sales team to collaborate effectively on leads and foster guest loyalty to the company. Evaluate team performance and ensure adherence to the company standards. Develop Catering & Events selling strategies and promotions in coordination with the Head of Revenue and Sales & Marketing. Ensure clear communication to colleagues in the Catering & Events and Sales departments. Prepare the annual budget for the Catering & Events Department, considering market conditions, historical data, and future outlook. Conduct continuous checks to maintain high standards of meeting rooms and related equipment. Report any issues to the Head of Food & Beverage or Executive Chef promptly. Maintain daily communication and information flow by distributing Banquet Event Orders to all departments, conducting daily briefings for your team, and coordinating with Food & Beverage Operations and the Kitchen Department. Handle incoming requests collaboratively with the concerned Salesperson, ensuring adherence to company Standards and active follow-up on sent offers. Ensure the team actively seeks guest feedback during and after events, encouraging guests to submit the Guest Satisfaction Survey. Maintain detailed product knowledge of your property and general knowledge of major hotels and direct competitors in the city. Conduct quarterly checks on product knowledge among team members. Forward any irregularities encountered in your department or others within your area to the Property Head of Sales. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.#J-18808-Ljbffr