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Account Service Executive
Full time at Zen Comms in Malaysia

Account Service Executive Full time at Zen Comms in Malaysia

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Job highlights

Posted on March 24, 2021

Job details

We are a Digital Marketing Agency formed by a group of young professionals with significant experience in digital communications and social media marketing.

To date, we have served clients from various industries and have been involved in several high-impact projects. At ZenComms (Zen Communications Sdn. Bhd.), we have one and only objective, which is to melt your stress away by developing creative yet practical digital solutions and strategies to help you succeed in the online space.

The Role

Responsibilities:

  • Understand the client brand and related market conditions, and assist in thinking about interactive marketing strategies;
  • Analyze client needs and assist to provide with digital marketing strategy suggestions;
  • Assist in developing marketing plans and project implementation according to client needs;
  • Collaborate with manager, copywriters and designers to plan and develop social content for clients and to ensure brand consistency;
  • Support all client servicing activities: setting of mutually-agreed upon expectations on deliverables and timelines, and making sure they get delivered;
  • Get involved in every part of the campaign journey from start to finish – the pitch right down to reporting & billing.

Ideal Profile

Requirements:

  • Minimum 2 years experience in Account Servicing or a marketing agency 
  • Proficient in English and Bahasa Malaysia a plus 
  • Candidate must possess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree
  • Proactively identifies issues in the service and proposes solutions, able to navigate unexpected situations or conditions.
  • Excellent communication skills
  • Flexible in taking on new challenges
  • Understands the roles of all team members and proactive in assisting the team on any adhoc responsibilities
  • Collaborative team player
  • Hardworking, ability to multitask and able to work independently
  • Reports to Key Account Manager

What's on Offer?

  • Work alongside & learn from best in class talent
  • Great work culture
  • Great financial rewards
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