Front Desk Executive (Eng-Arabic)
Full time
at Eton Institute in
Dubai, UAE
Job highlights
Posted on October 22, 2017- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
AED 4,000 - AED 6,000 /month
(Fixed Salary)
Job details
Our team has an immediate need for a passionate learner focussed professional, who will be at the front desk, pioneering learner happiness, satisfaction and success through patience, understanding and thorough product knowledge
Your role to play within our team:
You will be adept at identifying our learners' needs, building trust and offering solutions that make our learners happy. You will provide high level, end to end customer service to our learners, you will be at the frontline and hence the first point of contact to our learners. You will perform a wide range of administrative office support duties to help facilitate smooth operations.
An Overview:
We encourage each and every team member to find ways every day to improve the way work gets done. You will be expected to want to win with our team, and place a strong emphasis on high-performance, to enhance the admirable position of Eton Institute. You will demonstrate energy and passion for creative change while exhibiting team spirit and personal humility.
How you will contribute:
- By providing outstanding customer service at the front desk!
- By enthusiastically supporting at the frontline and handling enquiries: interacting with existing and potential learners mainly in person and also via phone, chat and email
- By working in a team environment to achieve shared goals
- By continuously endeavouring to improve the quality of our support and service, both internally and externally
If you thrive in an energised, customer-focused, upbeat environment, where you need to organize and multi-task, you'll love this job!
Skills, Experience and Competencies:
- Excellent communication skills: English & Arabic
- 2+ years of proven customer service experience in a dynamic business environment
- Ability to understand learner requirements and identify solutions in a calm and patient manner
- Ability to work well under pressure
- Organised, reliable and self-motivated
- Attention to detail and accuracy
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