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Software Technical Support
Full time at Wave Evolution Pte Ltd in Petaling Jaya, Malaysia

Software Technical Support Full time at Wave Evolution Pte Ltd in Petaling Jaya, Malaysia

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Posted on August 14, 2017

Job details

Wave Evolution (M) Sdn Bhd exists to help companies implementing a successful marketing campaign through email marketing, database solution, SMS marketing, search engine & social media.


We are looking for a Software Technical Support who can communicate in English effectively, as well as Chinese to support client from Malaysia, Singapore & Hong Kong. Interested candidates must be willing to work in Petaling Jaya (head office).


Responsibilities:

  • Configuration and installation of application on server 
  • Software & server trouble shooting 
  • Helpdesk support to resolve issues to the customer's complete satisfaction 
  • Training to customer on using email & SMS marketing software 
  • To be responsible for the day to day IT functions in the company 


Requirements:

  • Possess a Red Hat Certified System Administrator Certificate or Diploma or Advanced Diploma or Degree in Computer Science / Information Technology or its equivalent 
  • Required skills:  
  • - Familiarity with Linux CentOS basic command (working with directories, files, file contents, filters, basic unix tools, regular expressions, add users, user management, groups, files permission, firewall, etc.) 
  • - Preferably with knowledge on email delivery (DKIM, SPF, Postfix / Exim, DMARC, IP rotation, rDNS, Postfix Instances). 
  • - Hosting (IPs, OS, Server Spec), Control Panel (such as DirectAdmin) and Domain (DNS record, Domain migration). 
  • - MySQL basic command and ;
  • - Basic understanding of PHP script & HTML coding (creating table, font type, font size, border, padding, ) 
  • Preferably with experience in web-based application support and trouble ;
  • Ability to work well in a team environment with good communication skills, self-motivated to learn & improve yourself and organization 
  • Strong problem solving and analytical skills 
  • Required languages: English, Chinese (Mandarin & Cantonese) and Bahasa Malaysia 
  • Fresh graduates are encouraged to apply 


Working Life @ Wave Evolution:

  • - Balance life because we only work 5 days week, from 9am - 6pm ;
  • - Small team of smart people working together to achieve high performance ;
  • - We promise you not just a job but better future in your career with opportunity to be ;
  • - You will also need to have a heart to learn and grow together with us with proper training from us.  

If you believe this is you, please send us NOW. Interested candidates are encouraged to apply ;

Wave Evolution (M) Sdn Bhd

Unit th Floor, Lobby 3,

Block A, Damansara Intan.

No 1, Jalan SS 20/27,

47400 Petaling Jaya.

Selangor. Malaysia.


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