Branch Sales and Service Manager - Bank

Location: Kepong (Metro Prima)

Mandarin Speaker

JOB DESCRIPTION:

To promote and professionally sell the full range of consumer banking and financial service products to existing and potential customers via Personal Financial Centre and through aggressive marketing efforts.

KEY ROLES & RESPONSIBILITIES

• Achieve new business and customer acquisition goals within the Mass Market segment and manage relationship in accordance with the bank's customer service guidelines.

• Source and call on individual prospects as well as organize and conduct sales presentations to groups, clubs, associations, companies and other organizations within the assigned branch.

• Actively manage customers financial well-being according to their investment needs and objectives Increase the size and quality of clients' portfolio by providing sound financial advice and offering customized product solutions in accordance with the bank's prescribed standards as well as industry regulatory requirements

• To ensure aggressive sales targets for all relevant products are met, in addition to meeting client service quality standard set by the bank.