Hub Supervisor
Full time
at Q Express in
Dubai, UAE
Job highlights
Posted on August 9, 2017Job details
• Organize and plan inventory and storing areas
• Ensure the accuracy of daily hub transactions, sorting and storing
• Maintain inventory records, and keep track of received and dispatched items, as well as return items
• Ensure non readable airway bills has to pass to Quality Control system
• Ensure all shipments are placed inside the roll cages as per the zones and transited to destination on time as per the line haul schedule.
• Coordinate with Call Center and answer fresh desk tickets within SLA
• Allocate and dispatch the work to ensure an efficient and cost effective operation
• Create action plans for areas with correction needs and discuss them with the Hub Manager
• Ensure compliance with health and safety work methods and maintain 5S and Kaizen initiative in the hub
• Ensure compliance with operations policies and procedures
• Regularly conduct H & S checks, GEMBA walks in the hub, and cover the floor during the absence of the Hub Manager and ensure the proper maintenance of all hub facility
• Follow up on regular check and maintenance of the conveyer machine and coordinate any needed requirements for spare parts, training and service contracts
• Prepare team rotation schedules, and follow up on attendance and performance levels, schedule internal staffs and line haul driver roster and recommend adequate manpower are allocated where and when needed
• Effectively plan, manage and maximize the turnover of forward and reverse deliveries of line haul drivers
• Develop status reports on service and productivity on a daily, weekly and monthly basis
• Train, motivate and develop the hub team and follow up to ensure the application of the training given to the team members
• Coordinate with the operations teams to ensure the smooth workflow and provide any needed assistance
• Research and keep abreast with leading logistics and hub management practices and industry standards, and prepare recommendation plans on how to apply innovative techniques to improve service delivery
• Conduct any other activities relevant to the job
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