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Office IT
Full time at a Laimoon Verified Company in Dubai, UAE

Office IT Full time at a Laimoon Verified Company in Dubai, UAE

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Posted on August 3, 2017

Job details

Responsibilities 

installing and configuring computer hardware operating systems and applications;

monitoring and maintaining computer systems and networks;

talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;

troubleshooting system and network problems and diagnosing and solving hardware or software faults;

replacing parts as required;

providing support, including procedural documentation and relevant reports;

following diagrams and written instructions to repair a fault or set up a system;

supporting the roll-out of new applications;

setting up new users' accounts and profiles and dealing with password issues;

responding within agreed time limits to call-outs;

working continuously on a task until completion (or referral to third parties, if appropriate);

prioritising and managing many open cases at one time;

rapidly establishing a good working relationship with customers and other professionals, such as software developers;

testing and evaluating new technology;

conducting electrical safety checks on computer equipment.

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