Waitress
Full time
at Shami Gourmet Restaurant in
Dubai, UAE
Job highlights
Posted on July 18, 2017Job details
Performs a first tier job; this means that any customer coming into a restaurant or hotel will be greeted by a hostess initially. Possessing the role of first contact, a hostess position is extremely important as a customer will deem the rest of the hospitality setting as good or bad as initially portrayed.
• Greet guests and patrons personally as they enter into the establishment
• Ensure the proper setup of dining and service areas
• Offer appropriate seats using truly personable demeanor
• Politely request guests to wait in waiting area if no table is available
• Ensure neatness and cleanliness of stations
• Present menus, make recommendations and take orders
• Ensure the quantity of food is sufficient to cater to the number of guests
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
• Maintain clean and organized tables and work area
• Assist room service staff when needed
• Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
• Resolve guests' concerns in a prompt manner
• Prepare food and beverages when needed
• Liaise between staff and customers to ensure great service
• Order table linens, napkins and other dining room supplies
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