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Customer Relation Assistant
Full time at a Laimoon Verified Company in Dubai, UAE

Customer Relation Assistant Full time through a Laimoon Verified Company in Dubai, UAE

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Posted on July 13, 2017

Job details

Overview 


For a newly established business center/serviced office in Business Bay, a front office team is required.


General Duties & Responsibilities

  • Ensure the Business Centre is tidy, organized and presented in keeping with the Centre Readiness Guide 
  • Provide full secretarial and administrative support to customers as required and ensure all chargeable work is correctly and accurately logged and billed via Centre billing platform 
  • Assist and control the purchase of all supplies required by the centre or customers 
  • Ensure that good standards of hygiene are maintained in the Lounge, pantry and common areas 

Receptionist Responsibilities

  • Provide an impeccable Reception service to customers, guests and visitors alike at all times throughout the working day 
  • Stand-up to greet anyone approaching the Reception desk, welcome customers and visitors (greet them by name if you have established that relationship), and announce all visitors to the appropriate person in a timely manner 
Conferencing and Catering Responsibilities

  • Professionally handle all bookings for meeting rooms, equipment and catering requirements for residential, virtual and external customers 
  • Ensure the meeting rooms are presented to a standard as per the Centre Readiness Guide 
  • Develop good working knowledge of the conference rooms, systems and any audio visual or video conferencing equipment 
  • Confidently assist with viewings of the meeting facilities and answer related questions 

Facilities Responsibilities 

Communicate and facilitate (where applicable) aspects relating to the following areas:

  • Health & Safety 
  • Building Works 
  • Mechanical & Electrical Maintenance 
  • Security 
  • Cleaning 
  • Garden/plants 

Key skills which we are looking for:

  • Smart presentation  
  • Outstanding organisational skills  
  • Well-spoken and clear, fluent English  
  • An outgoing, friendly personality and a willingness to engage with clients and fellow team-members  
  • Dynamic and pro-active attitude to acquiring new clients  
  • Must have a good understanding of Microsoft Office 

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