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Customer Service Agents
Full time at TASC outsourcing in Dubai, UAE

Customer Service Agents Full time at TASC outsourcing in Dubai, UAE

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Posted on September 28, 2020

Job details

Job Description

· Generate sales leads

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.

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