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Operations And Client Relation Executive
Full time at Top ERP Training Center Abu dhabi in Dubai, UAE

Operations And Client Relation Executive Full time at Top ERP Training Center Abu dhabi in Dubai, UAE

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Posted on September 17, 2020

Job details

Position Title:              Operations and Client Relation Executive


Employment Type:       Full Time


Salary:                         all inclusive depending on experience and qualifications


Job Location:               Dubai, UAE


 


About the Client:


One of the UAE’s largest and most trusted business setup firm that has been in the market since 2010 offering value added services to help their clients sustain and grow their businesses.


 


Job Role:


Proactively manage clients journey through renewal process


Maintain ongoing relationship with clients through quality contact and addressing problems as they arise


Maintain accurate customer contact records within Zoho CRM – Website, social media page, number of visas in the company, business activity, issues that have arisen


Coordinate with the Account Management Team in the fulfilment of the client’s request


Coordinates with all departments to ensure that client satisfaction is maximized; involvement in trade license and visa processing


Coordinate payment pickup, accept payment and prepare paid receipts; coordinate with Accounts Team on the endorsement of payment

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