Responsibilities:

  • The candidate will play an active role in renewals and retaining customers

  • Managing existing portfolio and up selling

  • By providing excellent after sales service and regular communication between the customer and the Company

  • Work closely with other team members to provide strong team representation in meeting customer's expectations

  • Assist in credit control work

  • Visit large account customers

  • Conduct outbound call renewal, cycle call and attend to complaint calls.

Requirements:

  • Diploma or Degree holder

  • Minimum 2-3 years' experience in a customer care outdoor environment

  • Good communication skills and has the ability to communicate fluently on the phone

  • Call centre experience is an added advantage

  • Good planning and organisational skills with attention to details.

  • Ability to priorities tasks with effective time management

  • Able to handle timelines without affecting quality of work.

  • Customer oriented Results driven

Qualified or interested candidates, please kindly apply in through emailing to us at:

To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.

We regret that only shortlisted candidates would be notified.