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Internal Accounts Manager
Full time at Air Products (Middle East) FZE in Dubai, UAE

Internal Accounts Manager Full time at Air Products (Middle East) FZE in Dubai, UAE

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Posted on September 2, 2020

Job details

POSITION SUMMARY
• Customer service
• Review customer Enquiry
• Monitor & obtain new Tenders, customer RFQ and offer submission
• Support Account Receivable In Europe
• Handle existing account from Enquiry till the execution of order and payment received in Account


 


This position is accountable for the following end results:

Preparing Quotations and follow up on orders.
Order processing in SAP
Handle customer calls
Prepare competitive offers on time as per customer requirements & follow-up for outcome, in case not success- analyse the reason of failure.
Preparation of Tender documents & follow-ups
Customer requirements of Vendor Registrations & updates
Acknowledge the receipt of RFQ, Tender to the customers
Daily report to line mananger
Attend all meetings, presentations, trainings as requested by the line manager.
Good communications with customers
Daily housekeeping
Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
Ensure smooth work process and transactions with BDM’s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
Annual General Price increase program for Key accounts/Regions.
Support Credit control, issue credit note/debit note
Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results

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