Receptionist

Provide exceptional customer service experience to all members, non-members and users of the facility - Enrolling new members and assisting current members with their queries - Greeting members and users of the gym as they come through reception - Checking in members and verifying memberships - Registering prospective members and guiding them to the correct person - Providing information on classes and availability - Handling questions about the cancellation of membership - Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre - Serving customers, taking money for activities and accurately accounting for transactions at the end of each shift - Welcoming members and visitors to the gym and providing accurate information concerning programmes and activities - Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times - Handling telephone enquiries, recording messages from incoming calls and transferring calls - Maintaining a clean and tidy environment, both behind and in front of the counter - Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department - Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation - Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager **Salary**: QAR2,000.00 - QAR2,500.00 per month **Language**: - English (preferred)