Front Office Manager

**Front Office Manager** Are you looking for a rewarding leadership opportunity and have previous experience as a Front Office Manager? We are hiring a Front Office Manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and worldwide! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 **What you will be doing**: - Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies. - Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction. - Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints. **Your experience and skills include**: - Service-focused personality is essential. - Previous experience in a similar leadership role is an asset. - Strong knowledge of general hotel industry practices and policies. - Prior experience working with Opera or a related system. - Strong interpersonal and problem-solving abilities and the ability to lead by example. **Your team and working environment**: We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and our essence of generosity **Our commitment to Diversity & Inclusion**: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. **Do what you love, care for the world, and dare to challenge the status quo!** **#BELIMITLESS