Food and Beverage - Sales and Marketing Contact

_Sales & Marketing Contact Center Officer (Arabic language is required)_ In this temporary position at **Media Work Co.** _(Master Concessionaire)_, you will be involved inquies and various functions, developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating reports. To ensure success as a sales and marketing _contact center _officer, you should have strong knowledge of our projects and marketing techniques, a passion for sales, and excellent communication skills to deliver correct information to our client. Ultimately, a top-notch marketing _contact center _officer to our _sub-lease food service facilities._ - Sales and Marketing Officer Responsibilities: _ - Giving correct information for company products. - Coordinating with media representatives and sponsors. - Working with the sales team to develop targeted sales strategies. - Answering sub-operator inqueries about food service facility specifications & location. - Creating and presenting the contact center performance reports. - Conduct research to locate and provide information useful in responding to customers’ inquiries. - Enter information into contact center database to create and maintain up-to-date customer accounts. - Operate call handling equipment such as monitors, computer units, and CRM tools. - Inspect work equipment to verify they are operational, or to notify tech support in case of malfunction. - Receive inbound calls from existing and potential customers to address their concerns. - Place outbound calls to follow up sales leads and persuade potential clients. - Reply customers’ inquiries concerning product features, services or company information. - Proffer recommendations/solutions effective in addressing customers’ issues and meeting their needs. - Maintain an up-to-date knowledge of company products, services, warranty, and charges. - Build and maintain positive trust relationship by engaging customers in open interaction. - Upsell company products and services to boost and help achieve sales target. - Participate in workshops and educational programs to improve on existing job skill. - Sales and Marketing Officer Qualifications: _ - Bachelor’s degree in marketing, business, or related field - Proven work experience as a sales and marketing contact center field - Knowledge of modern marketing and contact center techniques - High-level communication and listening skills - A passion for sales. - Understanding of commercial trends and marketing strategies - Excellent interpersonal skills - Ability to work well under pressure - Excellent in Microsoft office **Job Type**: Temporary Contract length: 4 months