Lead Facilities Officer - Residential

**About the role** As a Lead Facilities officer, you will be responsible to support the Line Manager with maintenance, repairs including improvement where required/possible, induction and handover of properties. Plan, organize and monitor all maintenance activities to ensure smooth running of the buildings/facilities at multiple locations. Ensure the staff accommodation are properly maintained as per Qatar Airways standards in a cost effective and timely manner. **Accountabilities** **Operational** - Manpower management and task allocation to skilled and unskilled workers for day to day activities. - Preparation, review and logging of documented records of maintenance activities. - Interact with housing allocation team for capturing the accommodation availability and preparing the same for allocation. - Collaborate with HR / Property Manager and User departments’ administrator for timely availability of accommodation for staff. - Support Property Manager for generating acceptance documents for new properties as well as for preparing handover documents of properties that are returned. - Interact with Company employees assigned Maintenance related duties for work distribution and assessment of completed tasks. - Support Facilities in maintaining details of company vehicles and fuel cost used by Maintenance staff. - Ensuring sufficient inventory levels are maintained at TL and Building stores. - Plan & advise Storekeeper of any upcoming bulk requirements from a maintenance perspective. - Assist in collating & providing information for Call Off contract formation for inventories. - Review and analyze inventory records at the time of check in and check out by staff from company accommodation. - Lead personnel (direct and indirect) and manage resources effectively and efficiently. Effectively is primarily to indicate right resources are used for the right job and efficiently indicates that these resources are not overburdened while at the same time underutilization should not happen. - Ensure compliance of all processes and company policy. - Perform other department duties related to his / her position as directed by the Head of the Department. **Operational Safety** - Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision. - Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude. - Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved. **Environmental Competencies** - Contribute towards Qatar Airways Group Environmental Objectives, targets, implementation and maintenance of the Environmental Management System. Qualifications **About you** **Qualifications** Essential - Bachelor’s Degree or Equivalent - Associate degree in electrical / mechanical field **Previous Experience** Essential - Specialist minimum 5 years of job related experience required - Work experience of minimum 3 to 5 years in similar position is required out of which at least 3 years should be in the Gulf region - Minimum of 4-5 years’ experience working in Hotel/Hospitality/Hospitals/Facilities Management - Demonstrated ability to multi-task and prioritize - Experience of working with Contracting Companies for staff accommodation related works. Preferred. - Experience of Manpower management in Facilities Management Contractors is preferred. *** **Job Specific Skills**: Essential - Must be conversant with multiple activities associated with maintenance related works. - Should have ability to understand and implement exclusions and conditions of lease contracts. - Should have ability to receive & respond to instructions and delegate work, set clear direction to the employees of service provider. Strong mentoring and coaching skills. - Should have capability to respond to emergency situations by performing the duties assigned in compliance with procedures. - Generate scope of services for minor improvement projects which involve work by multiple trades including interaction with other departments. - Independently supervise and manage field works assigned by Departmental Manager for works arising from breakdown and emergencies. - Prepare and formulate the conditions of maintenance agreements / service levels / response durations for maintenance contracts awarded to service provider. **Be part of an extraordinary story** Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding ch